Social Media Marketing – Hyping the Hype?

Sachin Bansal

 Signs are at this stage that social media marketing is like Columbus’ first sightseeing tour- Thought he’d found something he hadn’t, in the wrong place, and wasn’t too sure what to do with it when he figured it out.

Behavioral findings are fine, but this is a very different market. Social media isn’t a conventional market, and what appears to be a total lack of marketing ideas designed for this medium isn’t encouraging. Social media is huge. This is the medium which has replaced TV, to a large extent. It’s way too simplistic to assume that a few studies are going to cover this gigantic demographic, which is twice the size of the US population.

The facts, so far

Social media is a potentially strong marketing area, but by the same token, what’s selling at the moment is Angry Birds and product-based apps good and bad, not mainstream products. The social media sites are also highly specialized in their own ways. Facebook is a maze of groups across a vast bandwidth of possible markets. Second Life, LinkedIn, and World of Warcraft are also social sites, specialized and unspecialized.

Relevance is the problem for marketers on social media sites. The current situation looks like mainstream marketers would be better off marketing the way the apps makers operate- Specific products for markets and related products.

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Gartner Predicts Powerful Growth for Enterprise Social Media Software
Marketers Regret Not Investing Enough Time in Social Efforts

About the Author

Sachin is an Australian freelance writer and journalist. He writes extensively in Australia, Canada, Europe, and the US. He’s published more than 500 articles about various topics.

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Customer Update 2011 - January 2011 Customer Update

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